Healthcare & Dental
My Dental Touch
+38% booking conversion · 4.2x ROI
- Industry
- Healthcare & Dental
- Engagement
- 9 months
The challenge
A multi location dental practice was losing new patient calls after hours and burning front desk capacity on repetitive scheduling and reminder work.
What we did
Appnox deployed an AI receptionist that answers every inbound call and chat, integrated with the practice CRM and calendar. HIPAA aware design, audit logging and human escalation were built in.
The outcome
Booking conversion improved 38%, missed calls dropped 62% and the programme returned 4.2x ROI, while front desk staff shifted to in chair patient experience and case coordination.
Stack
“Our front desk finally focuses on patients, not paperwork.”
Solutions applied
Efficiency figures are drawn from Appnox engagement records. Individual outcomes vary by scope and starting point.
Want this outcome in your business?
Thirty minutes, scope, architecture and a costed next step.